Shipping policy

SHIPPING POLICY

Order Processing

Orders are processed after payment has been successfully confirmed. Processing times may vary during weekends, holidays, periods of high demand, or circumstances outside our control.

Shipping Rates and Delivery

Available shipping methods and applicable charges are displayed at checkout based on the customer’s location. Delivery times are estimates only and may vary depending on the destination, carrier, customs processing, weather, or other circumstances beyond our control. We cannot guarantee an exact delivery date.

Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout. Please allow time for the carrier’s tracking system to update.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if an address needs to be corrected. Once an order has been processed or shipped, we cannot guarantee that the address can be changed.

Lost, Delayed, or Damaged Packages

If your order is significantly delayed, arrives damaged, or appears to be lost, please contact us with your order number. We will review the situation and assist you with the next steps. Built Before 20 is not responsible for delays caused by shipping carriers, customs authorities, severe weather, or incorrect address information supplied by the customer.

International Orders

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer’s responsibility.

Contact Us

For questions about shipping or an existing order, please contact us using the contact information provided on our website.